JL Tire & Auto Service - Herndon
I came to this place to get my brakes done and it went amazing they were quick and recommended other services to keep my car in great shape! Thank you JL TIRE & AUTO!!

JL Tire & Auto Service - Herndon
I came to this place to get my brakes done and it went amazing they were quick and recommended other services to keep my car in great shape! Thank you JL TIRE & AUTO!!
JL Tire & Auto Service - Herndon
Towed my vehicle to this shop for my first time and the costumer service was excelent.. both guys in front are helpful. Wonderful service over all and great price. Its family owned so for sure had to support! Thank you JL. Found my new Spot.
JL Tire & Auto Service
JL Tire & Auto Service
JL Tire & Auto Service
Great place while on road trip hit a pot hole and bent a rim went to a couple places which all told me they were too busy but not JL tire they said no problem did exactly what I asked and moved bent wheel to the rear of the car to avoid the shimmy on my way back to NJ.
JL Tire & Auto Service - Herndon
I had the window regulator on my RAM 1500 replaced here in June 2025, and it has already completely failed and the window fell into the door. My invoice explicitly states a 24-month/24,000-mile warranty, but TechNet told me the shop ended its participation in April 2025, before my repair, so the nationwide warranty advertised on their website doesn't apply. When I previously called about the window acting up after moving out of state, I was told, “What do you want us to do, teleport your truck here?” This time, the manager said, “Well, it lasted a year, that's pretty good.” To make matters worse, the shop repairing it now found that the interior door handle had been broken during the previous repair and the cable was routed incorrectly. Neither was disclosed to me. The handle had acted strangely ever since JL did the original repair, and now the entire interior handle assembly also has to be replaced. I'll update this review if JL ultimately pays to correct these issues.
Hello oak, As a family-owned shop, we aim to stand behind our work and assist our costumers whenever issues arise. To clarify our warranty policy; like any auto repair shop or business, warranty coverage requires the vehicle present in our facility and adequate time to inspect and resolve the issue. Because your vehicle is in Hawaii, bringing the truck to our shop in person was not feasible. to accommodate the distance, we offered to cover the replacement part and ship it directly to you if the original part was returned for warranty processing. Furthermore, we requested you send us the invoice from the shop currently working on your vehicle over email so we can review it directly with the business owner since it is a special case (Which you said you would). but before that process could be completed your review was posted. You called 09-08-26 at 2:00pm, giving us a 4-hour window before this review was posted, which did not allow us sufficient time to complete process. We maintain high standards for costumer care, and the dismissive remarks mentioned do not reflect how we communicate with our clients. *as per previous reviews We have attempted to communicate over the phone to resolve the matter however no answer was received. Please reach out to us directly at 571-599-2257 or Jltireherndon@gamil.com with the requested invoice so we can continue working toward a resolution with you. Have a wonderful and bless full day...
JL Tire & Auto Service - Herndon
JL Tire & Auto Service
Years ago our trusted mechanic retired. We feel so lucky to have found J&L Tire and Auto Service while looking for a replacement tire. They helped us keep two Hyundai Santa Fe's running for 20 years each! When we downsized to just one car, they inspected our first choice and found problems in time for us to exchange it for a much better car which they also vetted. They tell you what your car needs without upsell, and charge a fair price for honest work. I won't take my car any where else.
JL Tire & Auto Service - Herndon
I had a very good experience here from the moment I walked in. I was greeted courteously at the front desk and was helped right away without any wait. What I appreciated most was how thorough they were in assessing the car. They took the time to explain what they found, showed me pictures, and provided documentation so I could clearly understand what needed attention. I never felt rushed or pressured into making a decision. The service itself was excellent. They use quality parts, stand behind their work with a warranty, and the pricing was very reasonable. Everything was handled professionally, and I felt confident that the work was being done properly. Finding a repair shop that is honest, transparent, knowledgeable, and reasonably priced is not always easy. Based on my experience, this is a place I would feel comfortable returning to and recommending to others. Thank you Roel, Dimas and Dylan.
JL Tire & Auto Service - Herndon
Found my go-to shop, paid attention to the amount of positive reviews left by women and was not disappointed. No pushy sales or over the top/excessive repair recommendations. No hidden shop fees or taxes not discussed prior, only downside is shuttle may not be available but minor inconvenience. Overall, perfect recipe for repeat biz cause cars these days will fail at some point so they'll be seeing me again.
Thank You Mr. Conquest!! We greatly appreciate your feedback. Being transparent and honest is our mission on every repair. We do apologize for not being able to provide shuttle that day unfortunately we were short handed. thank you again for your kind words. We hope to see you in the future.